Terms and Conditions - Placing an Order
In these terms and conditions (‘Terms and Conditions’), ‘we’, ‘us’ and ‘our’ means School Fundraising Limited, a company registered in England, with company number 06502504, whose principal place of business is at 11 March Place, Gatehouse Industrial Area, Aylesbury, Buckinghamshire, England, HP19 8UG, and ‘you’ and ‘your’ means the individual wishing to purchase our products and services.
These terms and conditions apply where you wish to place an order directly with us following the closure of a project set up by your Parent & Teacher Association (PTA). By placing an order, you agree to these Terms and Conditions.
1 Products and Services
1.1 Our products are as set out on our website from time to time, and may include, but are not limited to:
- fridge magnets;
- water bottles;
- tote bags; and
- tea towels.
1.2 A product’s true colour may not exactly match that shown on your device or its packaging may be slightly different. Please note, the products available for each project may vary and will only be available as selected by your PTA.
1.3 We reserve the right to remove any products from our website at any time.
1.4 Our services include the ordering, printing and production of the products with your bespoke designs.
1.5 We reserve the right to use subcontractors in the performance of our services and obligations under these Terms and Conditions.
2.1 You will only be able to place an order directly with us for 90 days following the closing date of your PTA’s project.
2.2 When you place an order, we will fulfil it using the details on your order form as at that time, unless you inform us otherwise in accordance with clause 2.3.
2.3 Before placing your order, please carefully check all details on the order form you received from your PTA are correct, including spelling of names etc. If there are any errors, please inform us via the online page as directed during the order process.
2.4 We will not be liable for, and will not replace, products produced from incorrect order forms where you have had the opportunity to change the details as per clause 2.3.
2.5 Upon our receipt of your order, we will send you a confirmation email.
3 Printing and Delivery
3.1 We aim to dispatch all orders within 2 weeks of the order date, but this is an estimate only.
3.2 We will send all orders by your chosen delivery method during the order process, to your chosen delivery address as specified when you place your order.
3.3 You must check the contents upon delivery and let us know immediately, and in any event within 3 working days, if you believe any items to be missing.
3.4 We shall use reasonable endeavours to package all orders appropriately. If any products arrive damaged, you shall inform us immediately, and in any event within 3 working days, and we shall replace such damaged products upon evidence of such damage.
3.5 Upon delivery, risk and title of the products passes to you and we shall not be liable for any missing or damaged items unless you have notified us in accordance with clauses 3.3 and 3.4 above.
4 Pricing and Payment
4.1 The price of each product will be available on the online portal at the time of ordering, and is inclusive of VAT.
4.2 We will provide to you delivery options and pricing at the time of ordering, and you will choose your preferred method during the ordering process.
4.3 We will collect payment at the point of ordering, and we shall email you a copy of your receipt.
5.1 All products shall be as described on our website, fit for purpose and of satisfactory quality.
5.2 If the product you have received from us does not meet these warranties, please let us know and we will, at our own discretion, either replace your product or issue you a refund.
6 We’re not responsible for delays outside our control
If our supply of your product is delayed by an event outside our control, we will contact you as soon as possible to let you know and do what we can to reduce the delay. As long as we do this, we won’t compensate you for the delay, but if the delay is likely to be substantial you can contact us to end the contract and receive a refund for any products you have paid for, but not received, less any reasonable costs we have already incurred.
7 Data protection
We may collect some personal data during the ordering process, when you provide you payment details. When processing such personal data, we will comply with our current privacy notice which can be viewed here.
8 Complaints or Concerns
If you experience any issues with an order, please reach out to us using the ‘contact us’ page on our website and we will do our best to resolve any problems you may have.
9.1 These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
9.2 If a court or other authority decides that some of these terms are unlawful, the rest will continue to apply.
9.3 Even if we delay in enforcing this contract, we can still enforce it later. We might not immediately chase you for not doing something (like paying) or for doing something you’re not allowed to, but that doesn’t mean we can’t do it later.
9.4 Nobody else has any rights under this contract. This contract is between you and us. Nobody else can enforce it and neither of us will need to ask anybody else to sign-off on ending or changing it.